Returns & Exchanges
At Elura, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't quite right, you can return or exchange them within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Prepare Your Package
Place the unworn items with original tags still attached into the original packaging or a secure mailing bag.
3
Attach the Label
Print the prepaid shipping label provided via email and affix it firmly to the outside of your return package.
4
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing